Return/ Refund Policy
Return Policy: At CC, we strive to provide you with the best shopping experience possible. To ensure fairness and transparency, we have created a restocking fee policy for returned graphics. All our graphics are made to order, a restocking fee of $10 will be applied to all returned graphics. This fee helps cover the cost associated with restocking inventory of custom made graphics.
Defective items: If you believe you received a defective item you must notify us by Email: chaudoincreationsky@gmail.com within three days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions will be made.
Size Exchange Policy: We must be notified no later than 10 days from the date you received your order. Please use a tracking number when shipping back an exchange. We are not responsible for the shipping cost of size exchanged item. We are not responsible for lost packages when shipping back a return. Items must be returned in their original condition. They must not be altered in any way and must be in resalable condition.
Sale items: No returns accepted on sale items. All sales are final.
Jewelry: All jewelry sales are final, unless the item is damaged.
All refunds will process within 5 business days
Please include a note with the following information: Name, Email, Phone Number, Item Description, and Reason for Return.
To complete your return/exchange, please contact us: