Shipping policy

 

Shipping Information:

All our products are made to order.

-All orders are shipped through the United States Postal Service or UPS. When your order is shipped, you will receive a tracking number to the e-mail provided. You can track your package at www.usps.com or ups.com

-Orders will be shipped out within 5-7 business days. Ordered placed on Friday or the weekends will go out the next week. We do not ship on Saturday, Sunday, or holidays.

- If your tracking says delivered, but the package is unable to be found please contact your local shipping provider.

We are not responsible for lost, stolen, or damaged packages. 

We are not responsible for shipping delays with usps or ups. 

Once package is marked "delivered" if it’s lost, a claim needs to be filed with your local postal service. If damaged after delivered, buyer is responsible.  For other issues contact local post office.

If you have any questions regarding your order and shipping time frame, 

send us an email at chaudoincreationsky@gmail.com